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Service Design Lead (Home Counties)

A global insurance provider is looking for a new Service Design Lead to join their design and insights team, based in the Home Counties.

You will be joining a growing team of talented user-centred strategic designers.

This role will involve leading online and offline service design strategies for a variety of customer groups.

Working closely with users you will have experience; running workshops, conducting in-depth qualitative research, customer journey mapping, persona development, wire-framing through to design execution, implementation and ongoing evaluation/updating of your design strategy.

This role will involve working closely with a variety of stakeholders. You will need to have exceptional communication skills and be able to cope in a fast-paced environment with varying workloads and pressures.

With a proven background delivering innovative design solutions, this role will be split across print, digital and in-store platforms.

You will be joining a fantastic team with a new head of marketing who is engaging, enthusiastic and passionate. The offices are amazing and there are numerous perks attached to this role.

If you are looking for a new challenge and the opportunity to work alongside a talented, innovative and friendly team, send us your CV and design samples today.