Senior Digital Account ManagerWe’re looking for an experienced digital account manager to join our client’s digital agency with a strong focus on ecommerce.
About the role
You will be responsible for managing a roster of clients, working with other account managers to service clients' e-commerce needs.
Your role will range from managing the delivery of new features to reviewing the performance of websites, proactively advising on strategy and potential improvements for some of the most exciting brands on the internet.
• You will have excellent knowledge of e-commerce, retail operations and digital marketing
• You will work closely with clients, building strong relationships
• You will manage project schedules and tasks using ASANA (our project management tool)
• You will audit and analyse clients' websites, proactively providing strategic support and advice
• You will liaise with clients and the production team to provide briefs for designers and developers
• You will have 4+ years of managing e-commerce clients and projects
• You'll have experience working with e-commerce platforms such as Shopify Plus, Magento, Demandware or Hybris.